• Open Matters, Contests Don’t Open Matters, Contests Don’t

    Open Matters, Contests Don’t

Open Matters, Contests Don’t

I recently reconnected with Barry Libert. We used to cross paths during my days in Marketing at InnoCentive in Boston, where he serves on the Board of Directors. He has recently launched his own consulting firm, called Open Matters. It stands to reason that someone with his depth of experience in open-innovation or “crowd-sourcing” would decide to offer executive level support for organizations looking to be more open, after years of working with them on the topic. His firm will know how to put clients on the right track, but there are many organizations trying on open innovation for size, with little direction at all.

The main reason that so few of these organizations succeed with open innovation is that they don’t always understand all the nuances of enabling innovators on one hand, and they don’t have the tools or motivation to break out of their corporate cycle of thinking “it’s all about us”. I’ll give you the most recent example I’ve come across.

A few weeks ago at SXSWi, I ran into Nokia promoting their version of open-innovation. I was at the Entrepreneur’s Lounge one night and a representative came up to speak to me. As it turned out Nokia had sponsored the event, and they were promoting their take on open innovation, IdeasProject. This sponsorship may have garnered them attention, but I doubt they received the type of response they were looking for. Here’s where they went wrong, in my opinion:

  • Don’t try to recruit creative ideas for free, from entrepreneurs. They know better.
  • Offer something more tangible than a chance to win. This is IP we’re talking about.
  • Back up your style of open innovation with results. Otherwise it come across like a guarantee from the lottery.

Don’t get me wrong, Nokia may well get the ideas they need for the applications they want to build. But if they want to truly practice open innovation, they will have to dig deeper to get my participation.

  • Kiva and the three legged dog Kiva and the three legged dog

    Kiva and the three legged dog

Kiva and the three legged dog


If you’ve poked around the the online giving scene, then you know or have heard about the FORGE story (Kiva is a menace – Social Edge circa 2008). Seeing that cookie crumble was enough to scare droves of Entrepreneurs from venturing toward anything remotely symbolic of the Kiva model.  However when I look at this story, I can’t help but see the environment created by Kiva to be a lot like Vegas. Many of the players and participants are of the same breed, feeding off each other, engaged in the environment. I speak of this a good way of course, but the way I see it aside from the marketing, Kiva is fundamentally a loan brokering platform.  The reality – it’s the marketing that’s brilliant.

If you were to place a bunch of Vegas die-hards in a casino for several days with booze and games, the conversations would be endless.  And the ideas, well, maybe some would be big, but not remotely close to worth betting the farm on. As for the payback, well, the good wins be shared long after that weekend and the losses, eh not so much.  Kiva works in a similar way – the most memorable stories are the ones that make the investment worthwhile.

In studying (probably too many) business models over the past couple of years, there are days that I think I have a leg up in the whole entrepreneur’s ball.  But the truth remains; Stats are stats and more businesses do fail than succeed. Many are pioneering new things and others are putting a new twist on an old game, betting on old/new odds. Still business is really a lot like life – it’s what happens when you’re out making plans. But as they say, no risk, no reward. No pain, no gain.

Many people have compared FORGE and Kiva. In a recent article from Mark Phillips (When to choose choice), Mark expresses his discernment very eloquently,  whereby money motivated participation provides the meat and potatoes for engagement.  I mean aside from the obvious “borrowing” of branding and model, FORGE really put too much in one basket and leaned too hard on depending on one leg to succeed. Kiva is what Kiva is based on what I call a triumphant three legged dog approach bearing the following characteristics:

Leg 1 – A focus on creating the right environment, targeting all the key players in your model – each has their role and each has to get their need met, tangible or intangible (with Kiva – it’s a nice combination of capitalists, risk takers and eccentricity).   This ties in to Mark Philipps commentary.

Leg 2 – Providing consistent level of multiple psychological elements and hooks going on to reel all the right players back in as you go along and give the players what they need. Reciprocity is a glorious thing.

Leg 3 – Planning  for multiple contingencies within their model.  They asked the hard questions of what happens when the desired players don’t show up? What will the business rest on until it figures out how to accomplish this? Kiva found creative ways to market, engage and sustain while the tide rolled. There should be other streams that are designed to engage when the plan starts to go awry. Because it will.

So why three legs?  Well, very few businesses actually start on all four’s which paints a clear picture as to why so few take on and succeed in creating a successful venture. So as our minds start to craft new concepts and online models, and we embark on our passionate pursuit, we still have to remember, it really is as much about the journey as it is the destination. May you enjoy the ride!

  • The Flash Girl Effect The Flash Girl Effect

    The Flash Girl Effect

The Flash Girl Effect

As a Creative Director, I love the visual effects of Flash. However, with its browser & maintenance challenges, high cost of production and time consuming nature, it’s good to be reserved and smart about using Flash on your website. That’s why I usually recommend the use of Flash only when the message won’t be the same without it.

The awesome creativity of the good folks at GirlEffect.org does just that. Their Flash video tells a concise but poignant story of what happens to many little girls who are born into poverty, and introduces their solution in an inspiring light. It’s well written and choreographed that it brings an understanding to a situation many of us in the U.S. do not understand. The words alone are powerful. But the added visuals and music engage the user’s emotions and truly extend the purpose of their organization.  On top of that, they are setting

GirlEffect’s Flash transitions beautifully into a compelling website that pulls the user into action while maintaining the same brand-look.  This use of Flash serves a higher purpose than just an eye-candy intro. It adds value to their web presence and strength to the organization. Bravo, GirlEffect!

We see this organization raising the bar for traditional nonprofits, especially on the interactive front;  Elegantly pushing boundaries on more traditional nonprofit engagement through messaging, style and tone to get younger generations more in-tune and connected with their cause.  And for that too, we give big props!

How Great Leaders Inspire Action

I came across this TED Talk by Simon Sinek over the weekend and thought it was well worth sharing. He articulates a complex topic – the way in which great leaders inspire customers – in a way that seems so simple and clear. What struck me was the similarity between his approach to communicating value to customers and ours at Affinity IG. It’s not about communicating the features or the services we provide first, it’s about communicating why we built our business and why we serve our clients.

Without further ado, I give you “How Great Leaders Inspire Action” by Simon Sinek:

  • 121Giving FB Page Launch at SXSWi 121Giving FB Page Launch at SXSWi

    121Giving FB Page Launch at SXSWi

121Giving FB Page Launch at SXSWi

My oh my, how the last couple of weeks have flown by. We’ve kept the course at a steady pace in meeting our goals and we’re excited about the continued journey ahead.  Yesterday marked the last day of SXSWi and we’re excited to be getting the feedback we’ve been getting about 121Giving.

During the conference, we launched our FB page for 121Giving which marked a significant milestone in our initial awareness campaign.  As we continue to push forward in the upcoming weeks, our goals are pretty cut and dry.  We’re focused on increasing visibility, awareness and trust with the online giving community, our charitable partners, corporate sponsors and investors.   Each channel calls for a different approach and we’re committed and focused to being as fully transparent, without sacrificing our key differentiators that 121Giving truly unique, before we get to market.  In the next 1-2 weeks, we’ll be taking down our ‘Coming Soon’ splash page and replace it with more detailed messaging and micro-site to support our campaign objectives and registrations.

We have a strategic messaging model in place so that we increasingly educate and provide more more visibility into the business model.    As a social enterprise interactive agency, which represents the for-profit entity within our hybrid model, the agency (AffinityIG) is a key compliment to the entire business model at work.

We’re embarking on a mission to create more mindfulness in the world centered around an innovative, self-sustaining, pure-positive and heartfelt business.  With models like this we understand how critical it is that we’re fully transparent about our business, objectives and financial models .   We take the level of transparency to effectively establish and build ongoing trust very seriously, and we’re committed to providing it.  We’ll continue to put more out there to help educate folks on what 121Giving is all about.   The next couple of weeks are filled with some very exciting discussions and proposals and we’re extremely thankful to have the opportunity to continue to build on our passion for bringing 121Gving to life for charities in need throughout the U.S.

We love answering questions and welcome you to join us on FB and help boost the dialog.  Come talk to us and discover more about 121Giving and what we’re about on the inside!

If you can’t give in Austin…

..then you can’t give anywhere. Or you might be a real scrooge. Really. One of the things I love about living in Austin is how organic the business community is and how tuned in folks are to giving back. This week I reached out Wesley Faulkner (@wesley83), a buddy of mine who is arguably one of the most active social networkers in Austin, and someone who graciously helped me connect to the right folks when I moved here from Boston 2 years ago. First he scolded me for not being at any recent #social events, which I will take full responsibility for! Then he told me about the work he’s doing to lead #AtxTwestival this year. They are hosting a Twestival on March 24th and all proceeds will go to Meals on Wheels. This is the kind of event that makes me proud to live in Austin. During SXSW, an event and a month that is entirely self-promotion focused for most organizations, it’s wonderful to see people using their reach to give back. It’s time for me to RSVP!

  • Obstructive leadership, guarded by our fear of the dark Obstructive leadership, guarded by our fear of the dark

    Obstructive leadership, guarded by our fear of the dark

Obstructive leadership, guarded by our fear of the dark

Many people show up to work every day struggling with the choices they will be forced to face.  If you’ve been in the workplace for any amount of time, you’ve  been there, you’ve seen leadership fall short on a human level. You walk into work one day and suddenly you find yourself compromising your personal values, integrity and/or personal compassion, for what?

I read an article from Ode Magazine that inspired me to expand on some my personal observations and curiousity.  In an amazingly well written article The Age of Endarkenment, Tijn Touber points out something that I’ve witnessed and experienced to be universally  true.   In our pursuit of “wanting it all” and pursuing “the light” (confused by many as the beautiful material gifts, power and success that life has to offer ) we leave ourselves in the dark.  Most of us avoid looking at, acknowledging or admitting our own darkness, much less, try to challenge others on theirs.   So, when we are busy pursuing all the things we do for ourselves, what are the dark parts of ourselves we’re leaving behind, for others to deal with?

A universal purpose of why we are here on this planet is simply to help each other.  What’s so powerful about this on a much larger scale is that, together, we collectively set the bar for those who trail in our path and enter into our environments.  As “followers” we have as much responsibility as those in leadership. Leaders are only enabled to lead as long as collective bodies of people are willing to obey, follow and support them.  So, what makes us willing to sacrifice the principles we know in our heart and mind for a company or a job that we know, deep down, doesn’t equate to squat at the end of the day?  What makes us do things or behave in ways we never would in our career roles?

Let’s face it, it’s fear. We’re all humans (at least most of us I think…). We’re all going through the same fears, insecurities, doubts and unpredictable struggles.  As the author expresses, “we’ve mainly occupied ourselves with leaving “darkness” behind forever and moving toward “light.” We seek ever-greater amounts of happiness, success, power and possibility.”

This fear (of conflict, of judgment, of rejection, etc..) associated with the hard work and determination of holding each other accountable has been causing us a tremendous amount of pain as a society. We all observe, and often inflict our darkness on each other, blinded by our pursuit of “the light”. It’s both an internal struggle and disease as much as a external wound within our society.  Political correctness is great until it keeps us from the truth and allows us to ignore our darkness, then it’s pure poison.

In order for new forms of leadership to emerge we must be willing to put our darkness back on the shelf and be sure to look at it every day.  Introspection and collective accountability are the only things that will perpetually make us better.  This East meets West leadership philosophy is truly refreshing and exhilarating.  There have been many times in my life that by honoring and believing in these principles I felt like I was on an island. Many times I have felt like I lost the battle in fighting the darkness coming through my channel from another. As Tinj Touber points out, “The days when people made fun of spirituality and enlightenment seem to be over. In fact, spirituality and enlightenment appear to have become almost hip.”  I’m exited to see the awakening and am committed to pursuing my part with passion.  Are you?

  • TED Conversations TED Conversations

    TED Conversations

TED Conversations

  • TED.com launched their own version of a social discussion platform last week, called TED Conversations. At first glance it may not seem to have any differentiating features from many of the other social discussion platforms or social collaboration tools associated with large conferences, companies or publications, such as Business Week’s Business Exchange or IDEO’s Open IDEO. You could argue that they each elevate the other, as the trend of social collaboration around topics or causes continues to grow. There are two main differentiators that TED Conversations holds:
  • Thought Leaders: They have gathered a network of thought leaders on the topics of Technology, Engineering and Design around their brand over the years of their conferences. At least in theory this offers us regular folks access to thought leaders and speakers who are normally kept behind the barrier of event registration.
  • Video Content: TED has done a great job of archiving and releasing video content from their conferences at a regular cadence. They how hold a large searchable index of high quality content from speakers over the years. Ted Talks have a certain prestige, and while membership to TED.com and access to all this content is currently free something tells me they will monetize it eventually.
  • ‘Social’ is finally maturing ‘Social’ is finally maturing

    ‘Social’ is finally maturing

‘Social’ is finally maturing

There was quick point in time that the ambiguous buzz word, ‘Web 2.0′ faded into the sunset and ‘social’ rode in on a golden pony. When it comes to ‘social financing’ or ‘social giving’, I might criticize the how the terminology is often being overused and misapplied, but the micro channel concept is bringing on some awesome trends and new concepts to market. It’s an exciting time as the age of the Social Enterprise spawns creative and highly effective business models that inspire us to be more selfless.

Sites like Kickstarter, Kiva, Global Giving, Donors Choose and JustGive are doing a tremendous amount of good in the world.  Some of them are more cause-based and some are more market-based, but they are all Social Enterprises at their core.  We are also digging some of the newly emerging concepts like 33needs, GirlUp and BoostUp that are freshening things up.

So as we dig more into what has triggered this shift on the web, we actually see strong ties to social wave and mindset.  The fundamental concept that you have to give to get in life is gaining strong momentum on the web.  And it’s about time this mindset starts to sink in. If you think about it, giving to get is a concept that is core to all successful social programs on the web. Really, it’s not much different than life. You get back what you put in.  Helping people, extending yourself and getting out of your own head on a regular basis not only pays it forward, it pays back in many tangible and intangible ways.

What’s the beauty of this happening in the digital world?  Well, the way I see it, there’s a prominent glimmer of hope that ‘social’ is finally maturing, growing up;  Hopefully, as the trend continues to increase, our engagement and time spent on social web channels will become  less focused on ourselves and more about tuning into other’s needs.  A little less self fulfilling, more self aware.  That’s the beauty…

  • Generous Results Generous Results

    Generous Results

Generous Results

In December I wrote about the email campaign that Domino’s Pizza ran to help raise money for St. Jude’s. It’s rare to see marketing campaigns like this that not only showcase a collaboration between a market-based organization and a cause-based one but that also give equal weight to both organizations. They recently sent a simple thank you to their audience, announcing the total donations raised. As they say, it’s not rocket science – but it is really refreshing to see communication with donors and customers followed through gracefully to the end like this.